Note: Piracy is not an answer. I understand why, and do agree to a certain extent... But sometimes, the happiness gained by playing something from a legitimate source is far greater 🥹... coming from someone who could never ever afford to purchase games, nor could my parents... Hence I've always played bootleg, or pirated games.

TL;DR

What's wrong?

Their launcher has a terrible UI AND UX.
They make exclusive deals with studios to prevent other platforms from getting games. (Someone mentioned that Steam did the same thing in their infancy. Also, I have another question; why is it ok for Sony and Microsoft to make exclusive games for their consoles but not ok for these PC platforms to do so?)
They have been invested in by a Chinese company, Tencent. (Someone mentioned that it isn't that big of a deal, but idk.)
They are actively anti-linux for some reason.

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[–] HonorIsDead@lemmy.world 41 points 10 months ago* (last edited 10 months ago) (3 children)

Instead of offering anything to be a better platform they are burning money on the platform in hopes they can pay their way to dominance by paid exclusivivity and giving away games. One of those isn't bad for users. Now consider what Epic offers beyond being able to buy and download a game. Nothing. Epic is only a storefront and they've had years to work on this at this point. Steam has gained dominance and maintains it in no small part due to all the additional features available to everyone. Do you use the steam workshop for any of your games? Have you used the steam community forums to troubleshoot a problem? Do you use big picture mode for a more console like experience? Do you customize your controller settings with the pretty expansive controller support built into steam? The overlay? How about the custom profiles and badges and trading cards? Epic is only a storefront. That's it. That's all that's on offer. So they supplement it with bribing devs to be exclusive to their store and giving away games to try and attract users.

[–] Aussiemandeus@lemmy.world 12 points 10 months ago

I love the steam chat, as someone who doesn't use discord very often at all. Having the chat is an easy to too flick a message off to someone while i play

[–] SuperSpruce@lemmy.zip 1 points 10 months ago

Not only that, the storefront runs atrociously slow and the privacy policy is invasive.

[–] silentknyght@lemmy.world 0 points 10 months ago (1 children)

These are true criticisms, but I'm not sure if they're fair. To the best of my recollection, Steam had none of those things in 2008, either, about the time they were the age of the EGS, now.

You could say they should (be able to) compete on the merits alone, without free games or paid exclusivity, but that argument wouldn't reflect reality: you need a hefty carrot to lure people away from their comfort zone.

[–] Strepto@sh.itjust.works 8 points 10 months ago (1 children)

Steam had none of those things in 2008

Yes, true. But it's not 2008 anymore. It makes no sense for companies to compete based on features and functionality equivalent to their age.

If someone starts a company today offering only old 1960 color TVs, I'm not going to say "Well they're new, and that's what TV manufacturers would have had at the time". That makes zero sense.

If Epic wants to compete with steam they need to actually compete. They offer nothing of value presently. They have the money and the technical talent to make a good launcher. They just appear to choose not to.

[–] HonorIsDead@lemmy.world 4 points 10 months ago

They have the money and the technical talent to make a good launcher. They just appear to choose not to.

This is completely the case. You can't tell me the makers of Unreal Engine couldn't figure out how to replicate at least some of the more commonly used features of Steam. Of course they can do it. Someone somewhere in the corporate ladder decided they don't need the extra features to compete with steam. Maybe burning money on the exclusivity contracts and game giveaways will work out in the long run, but I doubt that when they flat out said they're spending more money than they earn in their 800+ person layoff just a few months ago.