this post was submitted on 03 Jan 2024
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Mildly Infuriating

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[–] scarabic@lemmy.world 53 points 10 months ago (4 children)

I used DoorDash today and the add tip screen said that 100% of the tip goes to the driver. I know they got a lot of bad PR for stealing part of the tips some time ago and had to make public statements about improving their policies. Are we saying that even after all that, they’re just outright completely lying?

[–] BigBenis@lemmy.world 40 points 10 months ago* (last edited 10 months ago)

Before they also said the driver got 100% but behind the scenes they were essentially subtracting that amount from what they were going to pay the driver originally. Thus they could claim the driver got 100% of the tip while still pocketing the value of it.

[–] adrian783@lemmy.world 13 points 10 months ago

no that is the truth, what it doesn't tell you is that the drivers are paid like 2.50 to 3 bucks per delivery. so tips makes up the majority of their earnings at this point.

[–] Chainweasel@lemmy.world 5 points 10 months ago

I don't think anyone can outright say that they're lying with any amount of certainly, but it would be very very far from the first time a company got caught in a scandal then just lied about how they're going to fix it.