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What is your least favourite acronym?
(lemmy.nz)
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Everyone knows how to Google today, this isn’t 1992 where the internet was new and we had to teach search engine usage in school.
People ask questions in forums (online and otherwise) because they want answers from people who don’t need to Google it. They’re asking for a real interaction with a real human being who knows what they’re talking about and can be asked follow up questions.
It’s hard to believe, but there are still people out there who just want the human interaction more than a clinical answer.
You sound like a great reason not to work where you work.