I can’t give more approval for this woman, she handled everything so well.
The backstory is that Cloudflare overhired and wanted to reduce headcount, rightsize, whatever terrible HR wording you choose. Instead of admitting that this was a layoff, which would grant her things like severance and unemployment - they tried to tell her that her performance was lacking.
And for most of us (myself included) we would angrily accept it and trash the company online. Not her, she goes directly against them. It of course doesn’t go anywhere because HR is a bunch of robots with no emotions that just parrot what papa company tells them to, but she still says what all of us wish we did.
(Warning, if you've ever been laid off this is a bit enraging and can bring up some feelings)
They kept bringing up performance metrics. So are the metrics predetermined to always be against employees? Employees will never have a good performance regardless of all the positive feedback, just so the company can fire people when they want or need and say "well here's your performance based on the metrics, you're not working out so we gotta let you go". That's what it sounds like to me.
As soon as you start measuring metrics, you can expect to see a lot of people playing to the metrics, regardless of what they are. No metrics can really cover everything the company actually needs to accomplish to succeed. The people who focus on getting the necessary shit done can often end up looking bad if the metrics are especially off.