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FedEx is launching a new e-commerce platform as it competes with Amazon
(www.theverge.com)
This is a most excellent place for technology news and articles.
I've had issues with FedEx, Amazon, DHL, USPS, UPS, Ontrac. I personally can't just avoid them all unless I just want to avoid any kind of shipment. I've actually had the least issues with FedEx & DHL. It's all on a person-by-person basis.
USPS is one of the most annoying ones. In many places I've lived, I somehow keep getting couriers that marks a package delivered but it isn't there. And when I call USPS, they said I have to wait a couple days to report it missing. I know that doesn't happen to everyone; I am just unlucky.