this post was submitted on 19 Jan 2024
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Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click (www.wired.com)
submitted 10 months ago by dantheclamman@lemmy.world to c/technology@lemmy.world
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[–] BudgieMania@kbin.social 30 points 10 months ago

Subscription-based services already change the agreement of a transaction too much in favor of the provider, because it goes from "convince me that your product is good enough to go through the hassle of obtaining it" to "convince me that your product is bad enough to go through the hassle of cancelling it". It is only fair to try to tilt it in favor of the consumer as much as possible.