this post was submitted on 19 Jan 2024
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Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click (www.wired.com)
submitted 10 months ago by dantheclamman@lemmy.world to c/technology@lemmy.world
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[–] tormeh@discuss.tchncs.de 1 points 10 months ago (1 children)

Not sure how well this has worked in practice. Lots of bad cancellation proceedures last time I had to do it

[–] FooBarrington@lemmy.world 5 points 10 months ago

The law was only introduced less than 1½ years ago. It takes time for this to trickle through all layers, but things are getting better.