this post was submitted on 19 Jan 2024
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Cable Firms to FTC: We Shouldn’t Have to Let Users Cancel Service With a Click (www.wired.com)
submitted 10 months ago by dantheclamman@lemmy.world to c/technology@lemmy.world
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[–] eager_eagle@lemmy.world 10 points 10 months ago (1 children)

Honestly, signing up for a service sounds way more risky than cancelling. I think singing up should be 2x more bureaucratic than cancelling it.

[–] madis@lemm.ee 1 points 10 months ago

It shouldn't be more bureaucratic because then people are not inclined to use anything, including services they need or want. It should simply be clearly worded so that you know what you're getting and don't feel tricked by any hidden fees etc.