Privacy

31847 readers

129 users here now

A place to discuss privacy and freedom in the digital world.

Privacy has become a very important issue in modern society, with companies and governments constantly abusing their power, more and more people are waking up to the importance of digital privacy.

In this community everyone is welcome to post links and discuss topics related to privacy.

Some Rules

Posting a link to a website containing tracking isn't great, if contents of the website are behind a paywall maybe copy them into the post
Don't promote proprietary software
Try to keep things on topic
If you have a question, please try searching for previous discussions, maybe it has already been answered
Reposts are fine, but should have at least a couple of weeks in between so that the post can reach a new audience
Be nice :)

Related communities

Chat rooms

[Matrix/Element]Dead
Discord

much thanks to @gary_host_laptop for the logo design :)

founded 5 years ago

MODERATORS

195

Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages (www.cnbc.com)

submitted 9 months ago by lemmyreader@lemmy.ml to c/privacy@lemmy.ml

13 comments fedilink hide all child comments

cross-posted from: https://lemmy.world/post/11797575

Walmart, Delta, Chevron and Starbucks are using AI to monitor employee messages::Aware uses AI to analyze companies' employee messages across Slack, Microsoft Teams, Zoom and other communications services.

you are viewing a single comment's thread
view the rest of the comments

[–] Primarily0617@kbin.social 53 points 9 months ago (4 children)

Honestly if you work for a large employer, I'd assume that

they were always monitoring internal chats, just with more primitive keyword-based filters
they have now upgraded to llm-based filters

[–] admiralteal@kbin.social 25 points 9 months ago (2 children)

And that the thing they are most concerned with is labor organization.

[–] Serinus@lemmy.world 7 points 9 months ago

I should repeatedly talk about putting unions into SQL queries.

[–] Maeve@kbin.social 5 points 9 months ago

Absolutely!

[–] Maeve@kbin.social 9 points 9 months ago (1 children)

Yes, and it’s still not okay.

[–] Primarily0617@kbin.social 8 points 9 months ago (2 children)

no, but lots of things about the employee-employer relationship are fucked up, but refusing to act around that information on principle is likely to affect your career somewhat

we all must toil under society—like it or not, even if the system is bad—while the current system remains in place

[–] possiblylinux127@lemmy.zip 1 points 9 months ago

Suite yourself but I'm fine with the "system"

[–] uriel238@lemmy.blahaj.zone 1 points 9 months ago

I dunno. If I were forced to toil in current typical toxic conditions, I might be inclined to leave a gross mess in a corporate HQ somewhere.

But then I'm literally crazy and am paid to specifically not do that.

[–] thunderfist@lemmy.world 1 points 9 months ago

Wells Fargo uses Theta Lake, even going far enough to add it to their startup accelerator program.

[–] delirious_owl@discuss.online 0 points 9 months ago (1 children)

Its not possible on many platforms. I work in security, so I make a point that orgs that I work for dont have the ability to monitor communication platforms.

Its an easy argument to make, because companies want encrypted messages. It protects their so-called IP and their customer's data

[–] neutronst4r@beehaw.org 3 points 9 months ago

If your company adds it's own SSL/TLS certificate on every PC, then yes... they can see almost everything.

Browser traffic? Yes.
Chat messages? Depends on the program. If it uses the Host OS certificates, then yes.
Listening in on IP audio and video calls? Theoretically yes.
AI supported employee sorting based on Union friendliness? You bet.

The buzzword for this is "Next generation firewall" and "TLS decryption".

Your company does not give shit about customer data or your privacy or rights.