Privacy

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How to constructively protest against AI voice transcription at work? (lemmy.ml)

submitted 9 months ago by FlappyBubble@lemmy.ml to c/privacy@lemmy.ml

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As a medical doctor I extensively use digital voice recorders to document my work. My secretary does the transcription. As a cost saving measure the process is soon intended to be replaced by AI-powered transcription, trained on each doctor's voice. As I understand it the model created is not being stored locally and I have no control over it what so ever.

I see many dangers as the data model is trained on biometric data and possibly could be used to recreate my voice. Of course I understand that there probably are other recordings on the Internet of me, enough to recreate my voice, but that's beside the point. Also the question is about educating them, not a legal one.

How do I present my case? I'm not willing to use a non local AI transcribing my voice. I don't want to be percieved as a paranoid nut case. Preferravly I want my bosses and collegues to understand the privacy concerns and dangers of using a "cloud sollution". Unfortunately thay are totally ignorant to the field of technology and the explanation/examples need to translate to the lay person.

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[–] privsecfoss@feddit.dk 49 points 9 months ago* (last edited 9 months ago) (2 children)

I don't where you live. But almost all of bigtech US cloud is problematic (Read: Illegal to use) for storing or processing of Personal information according to the GDPR if you're based in the EU. Don't know about HIPPA and other non-EU legislation. But almost all cloudservices use US bigtech as a subprocessor under the hood. Which means that the use of AI and cloud is most likely not GDPR-complaint. Which you could mention to the right people and hope they listen.

Edit: It's illegal to use for the processing of the patients PII, because of transfer to insecure third countries and because bigtech uses the data for their own purposes without any legal basis.

Edit 2: The same is the case with your, and your colleagues PII.

In my opinion privacy and GDPR is the same in this case. I think most public authorities is required to have a DPO, fx hospitals or the relevant health authority. The DPO can help answer your and your bosses questions on the mentioned questions.

Hope you figure it out.

[–] FlappyBubble@lemmy.ml 36 points 9 months ago

I agree and I suspect this planned system might get scuttled before release due to legal problems. That's why I framed it in a non legal way. I want my bosses to understand the privacy issue, both in this particular case but also in future cases.

[–] pearsaltchocolatebar@discuss.online 17 points 9 months ago* (last edited 9 months ago)

You don't have to use a cloud service to do AI transcription. You don't even need to use AI. Speech to text has been a thing for like 30+ years.

Also, AWS has a FedRAMP authorized Gov Cloud that's almost certainly HIPAA (and it's non-us counterparts) compliant.

Also also, there are plenty of cloud based services that are HIPAA compliant.