this post was submitted on 14 Feb 2024
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Or they could have been kitchen-staff. They are one of the biggest victims of tipping culture.
Essentially chefs are generally paid much, much less than wait-staff and it is very difficult to correct this balance. The reason is that in a normal business you would raise prices to afford to pay higher salaries, but since tips are percentage based this also raises the wages of wait-staff. This becomes a bigger and bigger issue the higher the tipping percentage goes. Restaurant margins tend to be razor thin as well, so raising prices would be the only way to raise kitchen-staff wages.
It's one reason why many restaurants are struggling to find kitchen-staff, because even highly trained chefs can make 2-3 times as much working front-of-house. There are quite a few restaurants which are trying to fix this by banning tips, but it's difficult due to resistance from customers and wait-staff.
Chain restaurant margins are not razor thin, to give an example, Olive Garden spaghetti costs about 30 cents total per bowl and is sold for $10.
I do not believe at all that the resistance is from customers or wait staff and everything to do with big restaurant chains refusing to pay a living wage, which also goes for kitchen staff who are also generally underpaid. Why pay your staff well if you can put the blame on the customers if they don't tip?