this post was submitted on 26 Feb 2024
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Programming
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I was gonna say, the OP here sounds perfectly good at computers. Most people either have so little knowledge they can't even start on solving their printer problem no matter what, or don't have the problem solving mindset needed to search for and try different things until they find the actual solution.
There's a reason why specific knowledge beyond the basic concepts is rarely a hard requirement in software. The learning and problem solving abilities are way more important.