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Wendy’s Wants to Start Uber-like Surge Pricing in 2025
(gizmodo.com)
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Not sure how they think this won’t upset customers. I assume most customers won’t know there is a surge until they get to see the menu board. By the time they see it they will have already gotten in line. So they either get out of line or decide to pay. Either way I am sure they are going to leave upset. The only customers that won’t be upset are the ones that want to pay more for the same food or didn’t notice. The latter will be upset if they ever realize what happened.
Oh they're upset. They just buy it anyway. When I worked at McDonald's people would freak tf out if the thing they always got went way up in price. But like, they still bought it. That day, and everyday after. They just know even though people are pissed it's more expensive they'll still pay. Same as like shitty streaming services