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The Mail app looked great, but I would hardly call it perfect. It constantly failed to notify me of new emails or calendar events, and I know I'm not alone in that.
Desktop mail clients all seem to be dire, but Mail for Windows 10 seemed to suck a lot less than anything else. I, too, am a victim of it not noticing new mail for a couple of hours after it's sent unless I explicitly refresh it, despite it being set to get new mail on push, but I'd still rather use it over Thunderbird, which I tried years ago, and tried again when they started warning about forcing Outlook onto people. Unfortunately, it looks like Mozilla decided that there were a non-zero number of good things about Outlook, and made a clone of it, as it's got basically all the things I hate about Outlook.
I use thunderbird at home and outlook at work and prefer thunderbird. It works nicely with my catch-all mailserver so it automatically uses the correct outgoing address.
Searching for mails is also a breeze compared to outlook.
I never said I preferred Outlook to Thunderbird, but both are generally horrible.
That may be the fault of your mail server. If Mail has a connection to it, but it never gets a push for new mail, it won’t notify you.
The mail server for the accounts I've noticed it struggling with is GMail, and it manages to push mail to other clients on my non-Windows devices just fine.
Ah, yeah, it’s probably not Gmail then.