this post was submitted on 19 Mar 2024
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The technical problem (i.e. the one relevant to the dev team) is how the virus got into the release product. If it was intentional, it's a management problem and there's no point in talking to the dev team further. If it was due to a breach in their infrastructure, then it absolutely is relevant to discuss w/ the dev team to ensure the breach is contained and fixed.
This again can be split into two groups:
Target the complains at the right group.