this post was submitted on 22 Jul 2023
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Shopify Employee Breaks NDA To Reveal Firm Quietly Replacing Laid Off Workers With AI (thedeepdive.ca)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Shopify Employee Breaks NDA To Reveal Firm Quietly Replacing Laid Off Workers With AI::In a Twitter thread, a Shopify (TSX: SHOP) employee has broken their non-disclosure agreement (NDA) to shed light on the

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[–] rm_dash_r_star@lemm.ee 10 points 1 year ago* (last edited 1 year ago)

Yeah that always goes well for your company when you replace customer service with bots and outsource labor to cheap markets. But then the customer is always shit, so standard practice.