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Microsoft opens a "high priority" bug ticket in ffmpeg, attempting to leech the free labour of the maintainers (trac.ffmpeg.org)

submitted 7 months ago* (last edited 7 months ago) by Sibbo@sopuli.xyz to c/programming@programming.dev

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Microsoft employee:

Hi, This is a high priority ticket and the FFmpeg version is currently used in a highly visible product in Microsoft. We have customers experience issues with Caption during Teams Live Event. Please help

Maintainer's comment on twitter:

After politely requesting a support contract from Microsoft for long term maintenance, they offered a one-time payment of a few thousand dollars instead.

This is unacceptable.

And further:

The lesson from the xz fiasco is that investments in maintenance and sustainability are unsexy and probably won't get a middle manager their promotion but pay off a thousandfold over many years.

But try selling that to a bean counter

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[–] xthexder@l.sw0.com 126 points 7 months ago (2 children)

It's what Microsoft would do in the same situation. It's only fair

[–] Blackmist@feddit.uk 145 points 7 months ago (4 children)

I understand you are having a problem with ffmpeg.

Firstly, I will need you to open a command prompt and run SFC /scannow.

And then reboot your PC.

And then run SFC /scannow again.

And reboot again.

Until you give up and reinstall Windows.

[–] pop@lemmy.ml 46 points 7 months ago* (last edited 7 months ago)

-Microsoft MVP

[–] laurelraven@lemmy.blahaj.zone 40 points 7 months ago

I tried all that but accidentally installed Linux at the last step, but it seems to have fixed the issue so I'm suggesting it as a functioning workaround to all of my colleagues

[–] Fenrisulfir@lemmy.ca 28 points 7 months ago* (last edited 7 months ago)

You forgot when the boot loader forgets where it placed your boot partition and you get to do a few rounds of bcdedit /h /s /gofuckyourself

[–] KillingTimeItself@lemmy.dbzer0.com 14 points 7 months ago (1 children)

have you tried restarting explorer yet?

[–] ReversalHatchery@beehaw.org 11 points 7 months ago (1 children)

Also, did you install all updates? Did you already accept Edge as your new web browser?

[–] KillingTimeItself@lemmy.dbzer0.com 3 points 7 months ago

have you tried pressing shift + alt + T + f24 yet? It resets the shitfart dongle adapter.

[–] Pyroglyph@lemmy.world 22 points 7 months ago

I figured they would just run sfc /scannow and then sit staring at their screen bewildered when it inevitably does nothing.