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Roku suffered another data breach, this time affecting 576,000 accounts (www.engadget.com)

submitted 7 months ago by Ghostalmedia@lemmy.world to c/technology@lemmy.world

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[–] Speculater@lemmy.world 13 points 7 months ago (1 children)

Do not report it, Roku won't investigate financial fraud, but they will kick you out.

[–] Ghostalmedia@lemmy.world 2 points 7 months ago (1 children)

They will boot your account if you contact CS and say “my account has been compromised?”

[–] nxdefiant@startrek.website 3 points 7 months ago (1 children)

At worst, they might cancel the subscriptions. I imagine trying to give the money back (get the charges reversed) is the labor intensive part.

[–] Ghostalmedia@lemmy.world 2 points 7 months ago

Exactly. Having been on the CS side of the house for stuff like this, I can’t imagine they would penalize the customer for coming forward. Customer service ain’t got time for that. They’re going to remove the card, reset the password, and maybe report the card.

Taking money from someone else’s bank account is a shitty thing to do. I don’t know why anyone here would be in support of not reporting this.