this post was submitted on 25 Apr 2024
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DOT Announces Rule Requiring Automatic Refunds of Airline Tickets and Service Fees for flights that are canceled or delayed more than 3 hours domestically and 6 hours internationally

https://www.transportation.gov/briefing-room/biden-harris-administration-announces-final-rule-requiring-automatic-refunds-airline

@news

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[–] Rentlar@lemmy.ca 31 points 7 months ago* (last edited 7 months ago) (1 children)

Heck yeah! That's an excellent change.

Canceled or significantly changed flights: Passengers will be entitled to a refund if their flight is canceled or significantly changed, and they do not accept alternative transportation or travel credits offered.

This is good also, that way passengers that just want to complete their journey can accept the delay or flight change.

It's further good that it's automatic, but you already know that airlines are going to push hard on passengers with notifications that say "accept [our preferred alternative] NOW while it's still available" without mentioning that the refund is automatic, if they can get away with it.

[–] jkrtn@lemmy.ml 8 points 7 months ago (1 children)

Wait that wasn't already the case? Unbelievable that it was ever possible for a company to wildly change what was agreed to and not be required to refund. This country is a shithole.

[–] WhatAmLemmy@lemmy.world 5 points 7 months ago* (last edited 7 months ago)

America is what you get when you let corporations decide the rules of the game.

Rule 1: Fuck you. Pay me!
Rule 2: You will own nothing and you will like it.
Rule 3: Pray I don't alter the deal any further.