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this post was submitted on 27 May 2024
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Oh yeah, that's a good point.
I'm not surprised. I love Steam, and the service that they provide, but I don't think their support has ever been particularly outstanding. I've had mixed experiences with their support. I'm not sure what they can do about this in general, though. Even if they banned him, that could set him off even more and make him try to harass her even more to the point where it's non-stop continued and he keeps spamming friend requests, etc.
I guess the idea would be transferring her account to a "new" account, or transferring her games to a "new" account, but yeah they don't allow that. Damn.