this post was submitted on 27 Jul 2023
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Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says (www.businessinsider.com)
submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world
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Tesla was so swamped with complaints about driving ranges that it created a secret team to cancel owners' service appointments, source says::To suppress the volume of complaints the automaker created a secret "Diversion Team" in Las Vegas to cancel appointments, Reuters reported.

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[–] dojan@lemmy.world 8 points 1 year ago (1 children)

Ah right. Kia is also more reputable though.

Tesla doesn't really offer anything to the EV market that other more established makers don't. Except for poor build quality, panel gaps, and a memelord of a CEO.

[–] bitcrafter@lemmy.sdf.org 3 points 1 year ago (1 children)

In fairness, I am also jealous of their Supercharger network, having had some bad experiences on the very few occasions when I've needed a DC fast charge and it seemed like nothing around was working. I hope that it gets upgraded to support CCS in at least some locations so I can start being able to use them.

[–] dojan@lemmy.world 8 points 1 year ago (1 children)

The superchargers are also stupid, but more so in a regulatory sense. If EVs are to be viable they ought have standardised connectors and methods of charging. Having a private company own that is beyond idiotic.

[–] homesnatch@lemmy.one 2 points 1 year ago

It is perfectly fine as long as they release the standard and make it unencumbered by licensing, which Tesla has done for NACS. Many standards originally came from companies.