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Distro suggestions for grandparents?
(aussie.zone)
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I had some issues with an old HP Laptop not so long ago because it uses some weird Wifi that needs Bluetooth enabled and it was a hassle to get it working. In Mint it simply worked out of the box, so I stuck with it on that device. Mint with Cinnamon is also very similar looking to Windows and should provide a smooth transition for your grandparents.