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[-] umami_wasbi@lemmy.ml 40 points 4 months ago
  • The Act prohibits conditioning warranties on the use of specific repair services unless provided for free or with a waiver from the FTC.

So Apple and Samsung can't void my phone warranty if I choose to swap my battery or screen or whatever in a third party repair shop?

[-] conciselyverbose@sh.itjust.works 47 points 4 months ago

Not for the battery itself.

They are allowed to void your warranty, if, for example, they can show it's delivering out of spec voltage and that damaged the SoC.

[-] pivot_root@lemmy.world 32 points 4 months ago

The funny part is that rather than respecting this, they chose to cryptographically pair the parts, so they stop working if you replace them...

[-] Dempf@lemmy.zip 16 points 4 months ago

Remember that the burden is on them to show it. But the reality is that when they bring up irrelevant shit like that and try to say that your issue isn't covered under warranty, it will be on you to "remind" them of that burden, and tell them that what they are trying to do is absolutely fucking illegal under Magnusson-Moss.

[-] sunzu@kbin.run 6 points 4 months ago

The burden is always on the peasant, no matter what the law says lol

And when you do exercise your rights, you get treated like a greedy leech!

[-] lud@lemm.ee 3 points 4 months ago
[-] sunzu@kbin.run 0 points 4 months ago

Where do these gentle daddies rule, do please tell us

[-] LodeMike@lemmy.today 10 points 4 months ago

Correct. They have to prove that it caused damage.

this post was submitted on 03 Jul 2024
620 points (99.4% liked)

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