this post was submitted on 25 Jul 2024
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That’s pretty funny since manually searching some keywords can usually provide helpful data. Should be pretty straight-forward to automate even without LLM.
Yep, we already wrote out all the documentation for everything too so it's doubly useless lol. It sucked at pulling relevant KB articles too even though there are fields for everything. A written script for it would have been trivial to make if they wanted to make something helpful, but they really just wanted to get on that AI hype train regardless of usefulness.
TFIDF and some light rules should work well and be significantly faster.