The launcher hasn't worked in over a year for me, it just refuses to log in. I think from what i ended up reading on reddit recently that it's an mtu issue, but changing mtu also didn't do anything. I might have to change something in a config file but i didn't want to bother going through the trouble to get their stupid launcher working. I don't really play their games anyway. Most of the games on my account are games that they gave away for free.