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AT&T sues Broadcom for refusing to renew perpetual license support
(arstechnica.com)
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this post was submitted on 06 Sep 2024
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This seems to be common among most software/hardware vendors these days. I can't get good support from Microsoft, Citrix, Juniper, Cisco, etc.
I never knew Microsoft even had support. Was part of a very large (worldwide) enterprise and remember the other teams complaining about lack of anything when trying to escalate issues.
I got good support from redhat, had an individual dev help out with a difficult openshift deployment.