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Despite tech-savvy reputation, Gen Z falls behind in keyboard typing skills
(www.techspot.com)
This is a most excellent place for technology news and articles.
Not Foundation, but sounds a bit like it. Galactic empire collapses because no one knows how the technology that powers it works anymore.
W40K has the same premise, except the "app-savvy" people are cyborg tech-priests praying to machine spirits, and which button to press is codified into rites.
No it wasn't Foundation. I don't think it was from a very well-known author all I can remember about it is that and they had genetically engineered cats that glowed blue to detect radiation leakages.
The whole ship was designed so that people could forget how to operate it, and it wouldn't really matter. Can't really remember the justification for just not writing things down and keeping knowledge.