this post was submitted on 15 Jan 2025
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[–] sexual_tomato@lemmy.dbzer0.com 11 points 4 hours ago

If they had more than 2 people working at a time it wouldn't be a big deal

[–] jg1i@lemmy.world 24 points 7 hours ago

I've tried asking for help, but the person I find doesn't work in that department and the assigned person doesn't show up for like 30 minutes. It's faster to drive across town to the store that doesn't have my item behind glass.

[–] arc@lemm.ee 2 points 4 hours ago* (last edited 4 hours ago) (1 children)

I expect lighting, store position, lots of cameras, hidden security tags, diligent security and psychology would minimize losses and maximize the chances of catching people stealing items.

[–] inv3r5ion@lemmy.dbzer0.com 0 points 14 minutes ago

It’s organized theft rings with someone likely on the inside providing info. It’s not random people taking items because they’re broke.

[–] SocialMediaRefugee@lemmy.world 7 points 6 hours ago

Retail will migrate even more to online shopping where it can't be shoplifted

[–] skozzii@lemmy.ca 38 points 10 hours ago

I ran out to Walmart to grab my kid some cough medicine. It was locked behind the cabinet and since it was later than 6pm they couldn't unlock it and told me to come back tomorrow.

I will never go back to Walmart for medicine...

[–] LovableSidekick@lemmy.world 52 points 12 hours ago (3 children)

Exactly - you see the little lock thing on the display and you're like, aww shit I have to go find an employee, nevermind.

[–] billhead@sh.itjust.works 11 points 7 hours ago

My Walmart has a little button to summon an employee. The last time (as in, both the most recent time and the final time) I went there at night to try getting diaper rash cream for my baby I pressed the button, and waited.

And waited.

Pressed the button again.

And waited.

Sunk cost fallacy. I've already waited so long, what if as soon as I walk away to find an employee somebody shows up?

After 10 minutes I went to find an employee stocking the shelves and told them what I needed. Their answer was "yeah, we saw you buzzed but we don't know who has the key. If we find out we'll have them open it for you."

So I left .

I hate Walmart so much.

[–] spicehoarder@lemm.ee 12 points 12 hours ago (1 children)

"I don't want to bother them, they're busy"

[–] Zomg@lemmy.world 5 points 10 hours ago (1 children)
[–] Bruhh@lemmy.world 4 points 10 hours ago

And understaffed

[–] Goodmorningsunshine@lemmy.world 6 points 11 hours ago

Every single time I see it, I add it to my Amazon cart. It's not great.

[–] circuitfarmer@lemmy.sdf.org 37 points 12 hours ago (1 children)

No shit.

No better way to kill brick and mortar than to make people interact more just to be able to pay you money for something.

[–] bitchkat@lemmy.world 10 points 10 hours ago

Not brick and mortar but a couple of sports leagues I was involved in. "We shouldn't make it hard for people to give us money".

[–] houstoneulers@lemmy.world 13 points 10 hours ago

Honestly, the first thing i thought when hearing those measures was that it would only highlight how much more convenient online shopping is versus the store.

[–] improbablypoopingrn@lemmy.dbzer0.com 24 points 15 hours ago (1 children)

Now do one about the overworked pharmacists

[–] RagingRobot@lemmy.world 27 points 15 hours ago (1 children)

I wish the pharmacy was still owned by the pharmacist

[–] frostysauce@lemmy.world 22 points 13 hours ago (1 children)

I wish doctors' practices were still owned by doctors.

[–] RagingRobot@lemmy.world 8 points 12 hours ago (1 children)

Can you imagine? That would be awesome. I could pay directly to the person providing me a service instead of dealing with all the middle men

[–] Agent641@lemmy.world 8 points 12 hours ago

They have played us all for absolute fools

[–] ThomasCrappersGhost@feddit.uk 62 points 17 hours ago (1 children)

Well yeah… if you’ve got everything locked up you need to find one of the few staff left who is under far too much pressure to deal with customers.

[–] tiefling@lemmy.blahaj.zone 34 points 16 hours ago (13 children)

It's the fucking worst. Say I need a toothbrush, new mascara, and cough syrup. That's gonna be at least 10 minutes waiting for the one overworked staff member to unlock the case at each of them.

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[–] JustZ@lemmy.world 28 points 15 hours ago (2 children)

No shit. There was briefly an electronics store in the 90s where literally everything was priced low, but it was allllll locked up, either behind glass or held to the countertop with a security wire. I can't even remember the name of it. It was like grand opening, grand closing.

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[–] collapse_already@lemmy.ml 51 points 19 hours ago (3 children)

Especially when you have one employee trying to cover the entire 16,000 square foot store. She isn't able to stop checking people out to come help me get allergy medicine? It's pretty bad when Walmart provides a better experience .

[–] dual_sport_dork@lemmy.world 9 points 14 hours ago

Several of the Walmart locations near me do this as well, now. One of them locks up diapers and baby formula, deodorant, shaving products, cough and allergy medications, basically all of their cosmetics department, the entirety of the tools department, most of paints, and all of electronics except for some reason the DVD's. This is in addition to the usual stuff that's under lock and key like the jewelry counter, ammo, and knives.

As a result, as if I didn't already need a reason, I just don't go there anymore.

Retailers have consistently made retail shit, and then they turn around and whine that they're losing money because everyone is shopping online. Well, this is surely another part of it. What customer is going to stand around waiting for one of the three employees you have left in the store find the keys and unlock the cabinet to buy a fucking can of shaving cream and perp walk them to the checkout so they can pay right then and there versus just having Amazon deliver it tomorrow without the hassle?

And thus, Amazon takes over another few square feet of the world.

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[–] Godnroc@lemmy.world 102 points 22 hours ago (11 children)

I have gone to a local electronics store, Best Buy, several times in the last few years because I wanted something immediately only to be stopped at the last moment by a locked shelf and no one around to unlock it. What the fuck are you even supposed to do there? Scream and shout until someone arrives? Quietly stalk an employee until you find your moment to strike? I just fucking leave, I'll wait for shipping.

[–] ColeSloth@discuss.tchncs.de 8 points 13 hours ago (1 children)

Took me 25 minutes to buy a $4 brake light bulb at wal mart one night. After tracking down an employee to track down another employee to meet me by the glass door. I'll never buy car bulbs there again. That portion of store is dead to me.

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