this post was submitted on 12 Mar 2025
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A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.

SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.

Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.

From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.

So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.

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[–] 9488fcea02a9@sh.itjust.works 70 points 3 days ago (1 children)

I hate that i can no longer trust what comes out of my phone camera to be an accurate representation of reality. I turn off all the AI enhancement stuff but who knows what kind of fuckery is baked into the firmware.

NO, i dont want fake AI depth of field. NO, i do not want fake AI "makeup" fixing my ugly face. NO, i do not want AI deleting tourists in the background of my picture of the eiffel tower.

NO, i do not want AI curating my memories and reality. Sure, my vacation photos have shitty lighting and bad composition. But they are MY photos and MY memories of something i experienced personally. AI should not be "fixing" that for me

[–] Flisty@mstdn.social 31 points 3 days ago (1 children)

@9488fcea02a9 @ForgottenFlux I remember reading a whole article about how Samsung now just shoves a hi-res picture of the moon on top of pictures you take with the moon in so it looks like it takes impressive photos. Not sure if the scandal meant they removed that "feature" or not

[–] Pyr_Pressure@lemmy.ca 53 points 3 days ago (4 children)

It is absolutely useless for everyday simple tasks I find.

Who the fuck needs AI to SUMMARIZE an EMAIL, GOOGLE?

IT'S FIVE LINES

Get out of my face Gemini!

[–] Daelsky@lemmy.ca 5 points 2 days ago

Or the shitty notification summary. If someone wrote something to me, then it’s important enough for me to read it. I don’t need 3 bullet points with distorted info from AI.

[–] lohky@lemmy.world 6 points 3 days ago

Yahoo was using their shitty AI tool to summarize emails THEN REPLACE THE FUCKING SUBJECT LINES WITH THE SUMMARY!

It immediately hallucinated raffle winners for a sneaker company and iirc they started getting death threats.

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[–] nuko147@lemm.ee 55 points 3 days ago (1 children)

This is what happens when companies prioritize hype over privacy and try to monetize every innovation. Why pay €1,500 for a phone only to have basic AI features? AI should solve real problems, not be a cash grab.

Imagine if AI actually worked for users:

  • Show me all settings to block data sharing and maximize privacy.
  • Explain how you optimized my battery last week and how much time it saved.
  • Automatically silence spam calls without selling my data to third parties.
  • Detect and block apps that secretly drain data or access my microphone.
  • Automatically organize my photos by topic without uploading them to the cloud.
  • Make everything i could do with TASKER with only just saying it in plain words.
[–] Hominine@lemmy.world 24 points 3 days ago

Make everything i could do with TASKER with only just saying it in plain words.

Stop, I can only get so hard.

[–] ZeroGravitas@lemm.ee 210 points 4 days ago (15 children)

A 100% accurate AI would be useful. A 99.999% accurate AI is in fact useless, because of the damage that one miss might do.

It's like the French say: Add one drop of wine in a barrel of sewage and you get sewage. Add one drop of sewage in a barrel of wine and you get sewage.

[–] dojan@lemmy.world 69 points 4 days ago (4 children)

I think it largely depends on what kind of AI we're talking about. iOS has had models that let you extract subjects from images for a while now, and that's pretty nifty. Affinity Photo recently got the same feature. Noise cancellation can also be quite useful.

As for LLMs? Fuck off, honestly. My company apparently pays for MS CoPilot, something I only discovered when the garbage popped up the other day. I wrote a few random sentences for it to fix, and the only thing it managed to consistently do was screw the entire text up. Maybe it doesn't handle Swedish? I don't know.

One of the examples I sent to a friend is as follows, but in Swedish;

Microsoft CoPilot is an incredibly poor product. It has a tendency to make up entirely new, nonsensical words, as well as completely mangle the grammar. I really don't understand why we pay for this. It's very disappointing.

And CoPilot was like "yeah, let me fix this for you!"

Microsoft CoPilot is a comedy show without a manuscript. It makes up new nonsense words as though were a word-juggler on circus, and the grammar becomes mang like a bulldzer over a lawn. Why do we pay for this? It is buy a ticket to a show where actosorgets their lines. Entredibly disappointing.

[–] KSPAtlas@sopuli.xyz 24 points 4 days ago (1 children)

Most AIs struggle with languages other than English, unfortunately, I hate how it reinforces the "defaultness" of English

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[–] lack@lemmy.world 11 points 2 days ago (1 children)

Apple Intelligence is trash and only lasted 2 days on my 16 pro. Not turning it back on either.

[–] Daelsky@lemmy.ca 4 points 2 days ago

I’m on my iPhone 12 since it came out in sept 2020 (I bought it on Halloween 2020 lol) and apart from battery health being 77%, I have NO reasons to upgrade and even then, I’ll change the battery when it gets to 70% and… that’s it.

Phones just aren’t exciting anymore. I used to watch so much phone reviews on YouTube and now they are all just.. the same. Folding phones aren’t that interesting for me. I saw that there is a new battery technology, but that’s like the only new fun feature I’m interested in.

Most performance upgrades aren’t used in the real world and AI suuuuucks

"PLEASE use our hilariously power inefficient wrongness machine."

[–] RangerJosey@lemmy.ml 21 points 3 days ago

That's because it is.

Pointless resource hogging bloatware.

[–] Katana314@lemmy.world 18 points 3 days ago (2 children)

Much like certain other trends like 3D TVs, this helps us see how often "visionaries" at the top of a company are charmed by ideas that no one on the ground is interested in. Same with blockchain, cryptocurrency, and so many other buzzwords.

So maybe I'll mention it again: The Accountable Capitalism Act would require 40% of a company's board be made up of democratically voted employees, who can provide more practical input about how top-level decisions would affect the people working there.

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[–] clonedhuman@lemmy.world 4 points 2 days ago

The consumer-side AI that a handful of multi-billion-dollar companies keep peddling to us is just a way for them to attempt to justify AI to us. Otherwise, it consumes MASSIVE amounts of our energy capacities and is primarily being used in ways that harm us.

And, of course, there's nothing they direct at us that isn't ultimately (and solely) for their benefit--our every use of their AI helps train their models, and eventually it will simply be groups of billionaires competing against one another to form the most powerful model that allows them to dominate us and their competitors.

As long as this technology remains determined by those whose entire existence is organized around domination, it will be a sum harm to all of us. We'd have to free it from their grips to make it meaningful in our daily lives.

[–] lmuel@sopuli.xyz 22 points 3 days ago (5 children)

"AI" (as in LLMs for the sake of having LLMs accessible on your phone) is so fucking useless...

From a technical standpoint it's pretty cool, I love playing around with Ollama on my PC every now and then.

But the average Joe seems to think it's some magic being with absolute fucking knowledge you can talk to using your phone. Apart from being stupid, I think this might actually endanger human capabilities like critical thinking as well as reasoning and creativity.

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[–] diffusive@lemmy.world 25 points 3 days ago (1 children)

I hate that nowadays AI == LLM/chatbot.

I love the AI classifiers that keep me safe from spam or that help me categorise pictures. I love the AI based translators that allow me to write in virtually any language almost like a real speaker.

What I hate is these super advanced stocastic parrots that manage to pass the Turing test and, so, people assume they think.

I am pretty sure that they asked specifically about LLM/chatbots the percentage of people not caring would be even higher

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[–] Obelix@feddit.org 17 points 3 days ago (5 children)

People here like to shit on AI, but it has its use cases. It's nice that I can search for "horse" in Google Photos and get back all pictures of horses and it is also really great for creating small scripts. I, however, do not need a LLM chatbot on my phone and I really don't want it everywhere in every fucking app with a subscription model.

[–] MattTheProgrammer@lemmy.world 23 points 3 days ago (1 children)

People wouldn't shit on AI if it wasn't needlessly crammed down our throats.

[–] Guns0rWeD13@lemmy.world 8 points 3 days ago

people wouldn't shit on AI if it were actually replacing our jobs without taking our pay and creating a system of resource management free from human greed and error.

[–] NRBQ@lemmy.studio 22 points 3 days ago (1 children)

The only thing is Google photos did that before AI was installed. Now I have to press two extra buttons to get to the old search method instead of using the new AI because the AI gives me the most bizarre results when I use it.

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[–] lohky@lemmy.world 11 points 3 days ago

You type "horse" into google pictures and you get a bunch of AI generated pictures of what the model thinks horses look like.

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[–] Killer57@lemmy.ca 13 points 3 days ago (3 children)

I have Google Gemini turned off on my pixel, because I find that it makes my experience genuinely worse.

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[–] fritobugger2017@lemmy.world 30 points 3 days ago (5 children)

My kids school just did a survey and part of it included questions about teaching technology with a big focus on the use of AI. My response was "No" full stop. They need to learn how to do traditional research first so that they can spot check the error ridden results generated by AI. Damn it school, get off the bandwagon.

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[–] WrenFeathers@lemmy.world 38 points 4 days ago (1 children)

I wonder if it has anything to do with the fact that it’s useless.

[–] Sixtyforce@sh.itjust.works 20 points 3 days ago* (last edited 3 days ago) (3 children)

I don't think it's meant to be useful....for us, that is. Just another tool to control and brainwash people. I already see a segment of the population trust corporate AI as an authority figure in their lives. Now imagine kids growing up with AI and never knowing a world without. People who have memories of times before the internet is a good way to relate/empathize, at least I think so.

How could it not be this way? Algorithms trained people. They're trained to be fed info from the rich and never seek anything out on their own. I'm not really sure if the corps did it on purpose or not, at least at first. Just money pursuit until powerful realizations were made. I look at the declining quality of Google/Youtube search results. As if they're discouraging seeking out information on your own. Subtly pushing the path of least resistance back to the algorithm or now perhaps a potentially much more sinister "AI" LLM chatbot. Or I'm fucking crazy, you tell me.

Like, we say dead internet. Except...nothing is actually stopping us from ditching corporate internet websites and just go back to smaller privately owned or donation run forums.

Big part of why I'm happy to be here on the newfangled fediverse, even if it hasn't exploded in popularity at least it has like-minded people, or you wouldn't be here.

Check out debate boards. Full of morons using ChatGPT to speak for them and they'll both openly admit it and get mad at you for calling it dehumanizing and disrespectful.

/tinfoil hat

Edit to add more old man yells at clouds(ervers) detail, apologies. Kinda chewing through these complex ideas on the fly.

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[–] MyOpinion@lemm.ee 59 points 4 days ago

AI is useless and I block it anyway I can.

[–] spankmonkey@lemmy.world 57 points 4 days ago* (last edited 4 days ago) (5 children)

"Stop trying to make ~~fetch~~ AI happen. It's not going to happen."

AI is worse that adding no value, it is an actual detriment.

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[–] umbrella@lemmy.ml 22 points 3 days ago* (last edited 3 days ago)

please burst that bubble already so i can get a cheap second hand server grade gpu

[–] Ilixtze@lemm.ee 35 points 3 days ago

Ai is a waste of time for me; I don't want it on my phone , I don't want it on my computer and I block it every time I have the chance. But I might be old fashioned in that I don't like algorithms recommending anything to me either. I never cared what the all seeing machine has to say.

[–] assassinatedbyCIA@lemmy.world 25 points 3 days ago* (last edited 3 days ago) (1 children)

Do I use Gen AI extensively?…

No but, do I find it useful?…..

Also no.

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[–] TylerBourbon@lemmy.world 29 points 3 days ago (2 children)

I do not need it, and I hate how it's constantly forced upon me.

Current AI feels like the Metaverse. There's no demand for it or need for it, yet they're trying their damndest to shove it into anything and everything like it's a new miracle answer to every problem that doesn't exist yet.

And all I see it doing is making things worse. People use it to write essays in school; that just makes them dumber because they don't have to show they understand the topic they're writing. And considering AI doesn't exactly have a flawless record when it comes to accuracy, relying on it for anything is just not a good idea currently.

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[–] Red_October@lemmy.world 15 points 3 days ago

Not just useless but actively unwelcome.

[–] Zak@lemmy.world 26 points 4 days ago (2 children)

The AI thing I'd really like is an on-device classifier that decides with reasonably high reliability whether I would want my phone to interrupt me with a given notification or not. I already don't allow useless notifications, but a message from a friend might be a question about something urgent, or a cat picture.

What I don't want is:

  • Ways to make fake photographs
  • Summaries of messages I could just skim the old fashioned way
  • Easier access to LLM chatbots

It seems like those are the main AI features bundled on phones now, and I have no use for any of them.

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[–] mrodri89@lemmy.zip 23 points 4 days ago

Nothing bores me more than their events that focus on AI.

[–] UltraMagnus0001@lemmy.world 14 points 3 days ago

It actually made my Google speakers assistant dumber because I think they're trying to merge the 2

[–] Ledericas@lemm.ee 18 points 3 days ago

only corporations ever pushed it, customers do not want it or need it.

[–] thingAmaBob@lemmy.world 25 points 4 days ago (1 children)

Unless it can be a legit personal assistant, I’m not actually interested. Companies hyped AI way too much.

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[–] tiredofsametab@fedia.io 18 points 3 days ago

As an android user (Pixel), I've only ever opened AI by accident. My work PC is a mac and it force-reenables apple intelligence after every update. I dutifully go into settings and disable that shit. While summarizing things is something AI can be good at, I generally want to actually read the detail of work communications since, as a software engineer, detail is a teeeny bit important.

[–] NightCrawlerProMax@lemmy.world 3 points 2 days ago (2 children)

I’m a software engineer and GitHub Copilot as an AI pair programmer has vastly improved my productivity. Also, I use ChatGPT extensively to help with miscellaneous stuff. Apart from these two, I don’t really find other AI implementations useful.

[–] And009@lemmynsfw.com 4 points 2 days ago

Repititive task scaling, nothing more. No high quality expectations either

[–] supersquirrel@sopuli.xyz 2 points 2 days ago

I’m a software engineer and GitHub Copilot as an AI pair programmer has vastly improved my productivity

lol

[–] Underwaterbob@lemm.ee 15 points 3 days ago (5 children)

Not only that, but Google assistant is getting consistently less reliable. Like half the time now I ask it a question and it just does an image search or something or completely misunderstands me in some other manner. They deserted working, decent tech for unreliable, unwanted tech because ???

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[–] Bishma@discuss.tchncs.de 27 points 4 days ago

"useless" is a more positive impression than I have.

[–] Alphane_Moon@lemmy.world 27 points 4 days ago (2 children)

A damning result for AI pump and dump scammers.

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