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submitted 1 year ago by MJBCARE@lemmy.world to c/support@lemmy.world

My account MJB9000 was banned without any reason, nothing in modlog, while I didn't even interact or do anything been just an hour in the site I can't log in anymore, can anyone help please. I reset the password, logged in with email, nothing seems to work.

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[-] PriorProject@lemmy.world 1 points 1 year ago

If there's nothing in the modlog, why do you think you were banned?

If you can't log in, try:

  • Logging out explicitly if you have a logout button.
  • Clearing your browser cache, or wiping app storage in android system settings.
  • Try logging in again.

There are several occasions where mods had to wipe existing session tokens on the server, and this procedure helps recover if that's what's keeping you out.

this post was submitted on 14 Jul 2023
2 points (62.5% liked)

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