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"No one should find themselves in this situation."
No one would if the corporations making the mistakes actually faced consequences beyond, "Oopsie!"
Fine companies real money if they make an "honest mistake." They will make dramatically fewer of them.
So the problem is not that she was misidentified, but rather someone flagged a good purchase as stolen goods? Human error, essentially?
innocent until proven guilty but when an algorithm, a camera and a facial recognition system gets involved, you are guilty
Just the algorithm is needed for that, for example the Post Office Horizon scandal.
Coming to United States of America soon, and here you have zero recourse if the system is wrong.
Oh boy what a future to be walking into face-first