this post was submitted on 28 Oct 2023
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AMD Rewards Product Verification Tool (pvt.sh) doesn't detect qualifying product. (feddit.de)
submitted 1 year ago by Helix@feddit.de to c/linux_gaming@lemmy.world
4 comments fedilink hide all child comments
 

I want to enter an AMD Rewards code and downloaded the AMD PVT from https://www.amdrewards.com/pvt.

However, once I enter my code, the program says:

AMD PRODUCT VERIFICATION TOOL - Linux CLI
v0.9.9.6


System check did not pass.
A qualifying AMD product was not detected in your system. Please install the qualifying AMD product and try again.

What can I do about that? Why does it not detect a qualifying product even though I clearly have it installed in my system as shown by lspci?

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[–] SPP@lemmy.world 16 points 1 year ago

I had that issue too, after trying for a while I contacted support here and sent them a screenshot with the ouput of lspci.

The following day I got a new code that didn't requiere using AMD PVT.

Hope this helps

[–] AgriasArseid@lemmy.blahaj.zone 12 points 1 year ago

I had that issue too, apparently the vendor gave me a code for the wrong piece of hardware, either way amd support helped me get the correct code that verified properly.

[–] cmnybo@discuss.tchncs.de 8 points 1 year ago

It didn't work for me either. I contacted their support and they asked for a picture of the serial number on the box, a copy of the invoice and the code. They got it verified a few hours later.

[–] AnUnusualRelic@lemmy.world 3 points 1 year ago

What does that script even do, other than running lspci and, presumably, misreading the output? Did anyone read it?

Apparently it requires some kind of account.