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A leaked "independent" repair shop contract shows that Samsung requires them to give Samsung the name, contact information, phone identifier, and customer complaint details of everyone who gets their phone repaired at these shops,

Stunningly, it also requires these nominally independent shops to “immediately disassemble” any phones that customers have brought them that have been previously repaired with aftermarket or third-party parts and to “immediately notify” Samsung

It's the second in a row news about Samsung acting agsunst the customers right to repair, showing how much we need good right to repair laws.

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this post was submitted on 24 May 2024
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Right to Repair

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Whether it be electronics, automobiles or medical equipment, the manufacturers should not be able to horde “oem” parts, render your stuff useless if you repair it with aftermarket parts, or hide schematics of their products.

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