this post was submitted on 26 Jul 2024
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[–] callouscomic@lemm.ee 2 points 5 months ago

IT help person is a non-technical person reading suggestions for you off a script based on what issues they enter in. Nobody on either side knows what they're doing.

[–] Klanky@sopuli.xyz 2 points 5 months ago* (last edited 5 months ago)

Even though I build and troubleshoot my own computers at home for a hobby, I always do exactly what I am told to do when contacting IT at my non-IT job. They don’t need or want my feedback, they just want me to do what I’m told and I’m happy with that.

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