I've played around with the idea of a very 'direct' democracy, where effectively, all citizens have an app and are constantly and directly "engaged" in the process. I was imagining it as being a replacement for a local government. If you don't want to be involved, you can transfer your vote to someone you trust in the system (and take it back whenever you like). The discussions would all be open and traceable, but the votes would be pseudo anonymized.
That way if its not your thing or you aren't interested, you can just hand your vote to someone else and let them manage it for you (kind-of like current political parties or representatives), but take it back at will.
I think we suffer from a lack of civil engagement, and I get tired of people who refuse to put in the work blaming "da gubberment" for things. This system would effectively require them to engage at least some level. And if they complain about "the potholes" not getting fixed, well, there is a no excuse for not knowing why they arent getting fixed. I think we all need to take more responsibility for the world we live in.