this post was submitted on 28 Oct 2024
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Delta Air Lines has filed a lawsuit against cybersecurity firm CrowdStrike, seeking over $500 million in damages after a software update allegedly caused a massive IT outage in July, resulting in 7,000 flight cancellations and substantial revenue losses.

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[–] ramble81@lemm.ee 2 points 8 months ago (1 children)

Besides the TOS, that’s exactly the angle that CS will take in the suit. Look at all the other companies and airlines that recovered much quicker due to better DR plans. “We offered you help but you didn’t take it”.

My guess here is Delta hopes to settle out of court for about smaller amount.

[–] thrawn@lemmy.world 1 points 8 months ago

Yeah same. That’s why I actually want it to largely fail— Crowdstrike does deserve to take a hit for this, but boy did Delta fuck the dog on this one.