this post was submitted on 21 Dec 2024
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I work on an app that's pretty complex and requires a lot of back and forth between devs, customers, and the people who do all the training/sales. I've had A LOT of success using numbered bullet points instead of writing normal sentences and paragraphs.
Something about the numbers makes them want to read it in order instead of skimming and it being broken down and labeled lets me respond with things like, "great, what about the 3rd bullet point?" Instead of having to repeat things. Plus most of my coworkers are in Texas so they love bullets.