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submitted 1 year ago by Cossty@lemmy.world to c/steamdeck@sopuli.xyz

I had some performance problems. Suddenly, steam deck lost about 60% of its performance in games. My troubleshooting didn't help. After that, I contacted steam support. We were talking for about a week, but nothing helped, so they agreed to send me a replacement.

I have to say… The fresh vent smells even better than I remember.

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[-] julianh@lemm.ee 7 points 1 year ago

True but not all tech companies are so forgiving. Most laptops I get have their warranty expire after a year, and I doubt they'd replace anything without charging something.

[-] _haha_oh_wow_@kbin.social 2 points 1 year ago* (last edited 1 year ago)

I feel like "forgiving" isn't quite the right word to describe a company that makes shit that breaks after less than 2 years...

[-] julianh@lemm.ee 4 points 1 year ago

Is that a widespread problem with decks? I feel like for the most part they're lasting ok. There's always gonna be an occasional dud when manufacturing something, especially when it's as complex as a computer.

[-] _haha_oh_wow_@kbin.social 1 points 1 year ago* (last edited 1 year ago)

This is anecdotal, but mine has been fine. Pretty great hardware IMO, especially for the first version of something.

this post was submitted on 17 Aug 2023
119 points (96.9% liked)

Steam Deck

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