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submitted 1 year ago by Cossty@lemmy.world to c/steamdeck@sopuli.xyz

I had some performance problems. Suddenly, steam deck lost about 60% of its performance in games. My troubleshooting didn't help. After that, I contacted steam support. We were talking for about a week, but nothing helped, so they agreed to send me a replacement.

I have to say… The fresh vent smells even better than I remember.

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[-] BruceTwarzen@kbin.social 46 points 1 year ago

Because shit shouldn't just break after 1.5 years

[-] timi@lemmy.world 37 points 1 year ago

Apple will sell you a laptop with dead pixels on the screen and refuse to replace it unless a certain minimum number are dead. I was furious.

[-] dandroid@dandroid.app 7 points 1 year ago* (last edited 1 year ago)

I used to work for a company that made an ultra low budget android tablet. We had dead pixels on like 10% of them. Our LCD provider would tell us the same thing. Unless there are at least 3 dead pixels, they aren't taking them back. We changed our LCD provider ASAP, but we sold probably 1-2K of those POSes. That's probably 100-200 $50 tablets with dead pixels.

But at least our tablets were $50 pieces of trash, not $2000+ MacBooks.

[-] _haha_oh_wow_@kbin.social 7 points 1 year ago

Wow, I'd expect that from a knock-off monitor company, but Apple? That's crazy.

[-] LUHG_HANI@lemmy.world 5 points 1 year ago

They mostly do that these days. Not many monitors have dead pixel policies.

[-] radau@lemmy.dbzer0.com 2 points 1 year ago

I had a 3 day old Macbook Pro have the screen shatter when opening it. The store said it would be covered then the repair center said it would be $2000 which was only $600 less than the entire laptop. Took like 3 hours on the phone and finally the freaking store paid out the repair center. Thinkpads from now on lol

[-] julianh@lemm.ee 7 points 1 year ago

True but not all tech companies are so forgiving. Most laptops I get have their warranty expire after a year, and I doubt they'd replace anything without charging something.

[-] _haha_oh_wow_@kbin.social 2 points 1 year ago* (last edited 1 year ago)

I feel like "forgiving" isn't quite the right word to describe a company that makes shit that breaks after less than 2 years...

[-] julianh@lemm.ee 4 points 1 year ago

Is that a widespread problem with decks? I feel like for the most part they're lasting ok. There's always gonna be an occasional dud when manufacturing something, especially when it's as complex as a computer.

[-] _haha_oh_wow_@kbin.social 1 points 1 year ago* (last edited 1 year ago)

This is anecdotal, but mine has been fine. Pretty great hardware IMO, especially for the first version of something.

this post was submitted on 17 Aug 2023
119 points (96.9% liked)

Steam Deck

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