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call center job is still the only job i ever walked out on. that place was an employee mill though. i only last a few months and hardly anyone from my training class was still around. and the next call was right after the last one hung up, no time to do notes or anything. and god forbid you have dead air. when we had a customer complete a survey for our call, it was rated 5 to 1, best to work. Got a 5? You get a point. I think getting a 4 was zero points, and anything below was minus 1 point. That shit is the only reason ill fill out a survey for a support line i needed to call, as long as they weren't totally horrible or did what they could, i rate them a 5.