this post was submitted on 04 Jul 2023
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Lemmy.world Support

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So I still get "email not verified" error in Liftoff and I'm unable to log in in Jerboa or wefwef. Are all the new users supposed to not access lemmy.world on smartphones? I even tried to sub communities here with an account from another instance, but Liftoff just won't let me for some reason so I gave up.

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[โ€“] JohnDolt@lemmy.world 2 points 1 year ago (1 children)

I had a similar issue sadly; was able to log in after verifying my email. My steps were create the account on browser (had to try multiple times) then eventually received the email to validate, validated. Confirm I was able to log in through browser then, after all that was able to log in on both jerboa and liftoff.

[โ€“] jantin@lemmy.world 2 points 1 year ago (1 children)

Did you register the same account several times?

[โ€“] JohnDolt@lemmy.world 1 points 1 year ago

Yup, prob wasn't smart on my part but it got to a point we're it said it that that account already existed and then 2-3 mins later I got my email.