this post was submitted on 04 Jul 2023
40 points (95.5% liked)

Lemmy.world Support

3220 readers
78 users here now

Lemmy.world Support

Welcome to the official Lemmy.world Support community! Post your issues or questions about Lemmy.world here.

This community is for issues related to the Lemmy World instance only. For Lemmy software requests or bug reports, please go to the Lemmy github page.

This community is subject to the rules defined here for lemmy.world.

To open a support ticket Static Badge


You can also DM https://lemmy.world/u/lwreport or email report@lemmy.world (PGP Supported) if you need to reach our directly to the admin team.


Follow us for server news ๐Ÿ˜

Outages ๐Ÿ”ฅ

https://status.lemmy.world/



founded 1 year ago
MODERATORS
 

So I still get "email not verified" error in Liftoff and I'm unable to log in in Jerboa or wefwef. Are all the new users supposed to not access lemmy.world on smartphones? I even tried to sub communities here with an account from another instance, but Liftoff just won't let me for some reason so I gave up.

top 6 comments
sorted by: hot top controversial new old
[โ€“] s6original@lemm.ee 2 points 1 year ago (1 children)

I would guess that most here connect on mobile. Have you tried logging in with the latest version of Jerboa? Maybe try clearing the data from Liftoff and trying again.

[โ€“] jantin@lemmy.world 1 points 1 year ago (1 children)

Okay I managed to do the exploit with changing password in my browser, it logged me in after 3rd try. Both apps did not respond after reinstalling.

[โ€“] s6original@lemm.ee 1 points 1 year ago

Sorry I couldn't help. Lemmy.World is having growing pains at the moment. It could be affecting your ability to log in on the app. No idea.

[โ€“] JohnDolt@lemmy.world 2 points 1 year ago (1 children)

I had a similar issue sadly; was able to log in after verifying my email. My steps were create the account on browser (had to try multiple times) then eventually received the email to validate, validated. Confirm I was able to log in through browser then, after all that was able to log in on both jerboa and liftoff.

[โ€“] jantin@lemmy.world 2 points 1 year ago (1 children)

Did you register the same account several times?

[โ€“] JohnDolt@lemmy.world 1 points 1 year ago

Yup, prob wasn't smart on my part but it got to a point we're it said it that that account already existed and then 2-3 mins later I got my email.