this post was submitted on 07 Sep 2023
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Asklemmy
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God I cant even imagine the shit they see. I saw a podcast episode of one and it just made me sad, think the podcast was other people's lives
They donβt get thanked, they get PTSD.
https://www.theverge.com/2019/2/25/18229714/cognizant-facebook-content-moderator-interviews-trauma-working-conditions-arizona
It's a long read, but very much worth it. It goes into detail about the types of material these people have to spend all day watching and reviewing, and talks in length about some of the unhealthy coping mechanisms these teams develop for themselves. Lots of drug use, sex in the office, and suicidal ideation.
While the article focuses mainly on Facebook moderators, I used to share an office with YouTube's content moderation team around the time this article came out, and a lot of the article rings true for YouTube, as well. I imagine it's similar across all the big platforms.
There was that whole fiasco with the CSAM issue very recently on Lemmy. All of those poor moderators had to deal with all of that.
I hadnβt heard about this, is there any posts about it?