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I have to submit weekly files to a vendor every Tuesday, but I can't see the vendor-side result until a report generates. They show us a 10 minute timer that I'm positive is just that, an animation. Some days the countdown skips from 9 minutes to Donev every try. Other days the timer hits zero and gets replaced with a "We're still working..." message for another 5-10 minutes.
I'm positive the timer is the vendor's way of forcing people to have at least 10 minutes of patience.
My older teammate reads that timer as gospel and flips their shit the moment it hits zero when really they just needed to give it a couple more minutes. One of their calls I overhear all the time is to the vendor saying "Oh, well it's finished now, after I called you."