731
Paid full price and got this in the mail (open box). GameStop and I have different definitions of “new”
(i.imgur.com)
this post was submitted on 13 Sep 2023
731 points (96.1% liked)
Mildly Infuriating
35557 readers
1532 users here now
Home to all things "Mildly Infuriating" Not infuriating, not enraging. Mildly Infuriating. All posts should reflect that.
I want my day mildly ruined, not completely ruined. Please remember to refrain from reposting old content. If you post a post from reddit it is good practice to include a link and credit the OP. I'm not about stealing content!
It's just good to get something in this website for casual viewing whilst refreshing original content is added overtime.
Rules:
1. Be Respectful
Refrain from using harmful language pertaining to a protected characteristic: e.g. race, gender, sexuality, disability or religion.
Refrain from being argumentative when responding or commenting to posts/replies. Personal attacks are not welcome here.
...
2. No Illegal Content
Content that violates the law. Any post/comment found to be in breach of common law will be removed and given to the authorities if required.
That means: -No promoting violence/threats against any individuals
-No CSA content or Revenge Porn
-No sharing private/personal information (Doxxing)
...
3. No Spam
Posting the same post, no matter the intent is against the rules.
-If you have posted content, please refrain from re-posting said content within this community.
-Do not spam posts with intent to harass, annoy, bully, advertise, scam or harm this community.
-No posting Scams/Advertisements/Phishing Links/IP Grabbers
-No Bots, Bots will be banned from the community.
...
4. No Porn/Explicit
Content
-Do not post explicit content. Lemmy.World is not the instance for NSFW content.
-Do not post Gore or Shock Content.
...
5. No Enciting Harassment,
Brigading, Doxxing or Witch Hunts
-Do not Brigade other Communities
-No calls to action against other communities/users within Lemmy or outside of Lemmy.
-No Witch Hunts against users/communities.
-No content that harasses members within or outside of the community.
...
6. NSFW should be behind NSFW tags.
-Content that is NSFW should be behind NSFW tags.
-Content that might be distressing should be kept behind NSFW tags.
...
7. Content should match the theme of this community.
-Content should be Mildly infuriating.
-At this time we permit content that is infuriating until an infuriating community is made available.
...
8. Reposting of Reddit content is permitted, try to credit the OC.
-Please consider crediting the OC when reposting content. A name of the user or a link to the original post is sufficient.
...
...
Also check out:
Partnered Communities:
Reach out to LillianVS for inclusion on the sidebar.
All communities included on the sidebar are to be made in compliance with the instance rules.
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
That sucks. Suggestion, return it and buy this for $49: https://www.amazon.com/Pokemon-Sword-Nintendo-Switch/dp/B07PC7X38X
If I return it, I’m afraid they’ll claim I pulled some shady shit, since it’s clearly not a new product.
Try it if they complain pull a Karen and speak with the manager. If they refuse escalate to corporate complain. This should not happen.
This happens all the time. They tried to pull it on me in store like a decade ago, and then just last week I was in a store where they tried to pull it on some dad that was there buying a console for his kids.
If you complain, they WILL fight it and say that it's still new.
Threaten a charge back. They did not provide the correct product.
Worse case scenario - they ban you from buying online.
But boo hoo they'll pull another one.
Back when I used to shop at GameStop they would open all of the games, take out the disc or the cartridge and put them behind the counter and then put the empty box on the shelf. Technically new, but that is not even the correct box.
Then ask for a refund.
Demand a refund.
This is normally good advice, but usually "the manager" is the only person in the store at a gamestop. The best way to get a refund is to waste their time and don't let any other customers check out. Eventually they will give in, but you need patience and possibly to deal with angry people behind you.
If you want to be a real d-bag you down sell every game another customer picks up, as well...
Gotta admit I remember seeing teenagers do this to extreme effectiveness.
Escalated it and nothing really came of it. Nobody could help, really.
So they wouldn’t let you return it? Call your local press. Make not serving you more annoying than giving you a refund.
Charge back. Stop bending over.
You know you have more power than they do, right?
Don't let a company walk over you.
You're not being a Karen for calling out their bad practices. Some company tried to rip you off by selling a used game new. They WANT you to give up.
Bruh, stand up for yourself. If they claim that, you point at the box you just posted a picture of and go "No, this is what you sent me, and it isn't new. I ordered a NEW game, not a Gamestop open box special."
If they really won't budge THEN you do a chargeback as others are advising, but that shouldn't be your first response.
They will 100% budge, OP just doesn’t actually care enough to solve the problem lmao
Not sure why you’re all over this thread insulting me? As I said elsewhere, I already tried to call and return it and they didn’t buy my story over the phone
Look man. If you ever work customer service, you're getting paid pennies and you just want whoever is taking to you to hang up.
That's what this person was doing to you.
Don't be rude... they're just doing their job, only at a bare minimum.
I’ve worked customer service jobs, not sure what your comment means. Ofc I’m not gonna be rude to the random GameStop employee on the phone?
Sounds like you're spending more time arguing in the comments about why you are getting ripped off than actually doing anything
I’m sorry, I think something I said must have been misinterpreted? Am I not supposed to reply to people in my post lol? People told me to call them, so I told people that I already called them. Do you have any other suggestions?
Just do a charge back worst case, you won't be able to buy anything from them again. Not really a loss and generally doesn't happen anyway.
A charge back just means he can't use his cads to buy from them. He can always just use cash anyways. Not a big lose.
It doesn't even necessarily mean that. I have had to charge back 5 times, and only one of them refuse credit card now.
"oh no I can't buy anything from the company that just tried to rip me off! Which of the 10 other companies can I now go to to buy video games?"
Yes, I know. In this case though it appears to be an online transaction not in store so no cash isn't an option. That said, as I pointed out, generally even that won't be the case most of the time. It's just the worst case.
Likely not, you wouldn't have anywhere to get that labeling other than them selling it to you. You can always call them first and tell them what happened, get return authorization. They should be willing to accept a return on a new product that doesn't come in the original packaging. In fact with Gamestop if you have a local store they might accept the return there, I would think a store employee would be more sympathetic.
Like what? It's in their box, with their sticker that says the games name, "new", and has a barcode. What do you think they're going to accuse you of?
If that’s the case then just do a chargeback with your credit card.