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How the IT guys see the users
(lemmy.basedcount.com)
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this post was submitted on 14 Sep 2023
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Most technology problems would be solved by people having basic problem solving skills. I don't feel bad for people who don't "understand" technology while at the same time not putting in the slightest amount of effort to understand. Some people get thrown off by 2FA, and every single 2FA I've ever done has had easily followed instructions. People just don't put in the effort.
On the flip side are IT people who are apparently unable to RTFM. They try 15,000 solutions that logically make sense, exhaust logical options and start doing random shit that’s got almost no chance of working, but never stop to just check the docs.
Yea coz that's boring and for nerds
Personally, I usually try something before going to docs. Sometimes I exhaust all ideas I have before going to the docs. But I never just do random shit until I’ve tried everything that makes sense, read the docs, and asked around the internet (maybe try random stuff while waiting for replies online)
I was mostly kidding, though it depends on the problem itself - if I need an explanation for a function argument, no point testing shit if the docs answer it in 15 seconds. If it's something more solution-y, I might do some testing before consulting the papers