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Casa Bonita eliminates tipping, going against service industry norm
(www.denverpost.com)
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this post was submitted on 28 Jun 2023
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That seems like a decent wage but I'd but curious to hear what service staff think about it.
Matt and Trey just bought Casa Bonita, so it better come with health and retirement packages too. Least they can do when lessor known restaurateurs have done that.
In the local news here, they said that only 2 of the 93 affected staff members were against the idea. During the soft opening people were skipping tipping or tipping poorly.
Understandable. If I paid in advance, and then served myself “cafeteria style”, I wouldn’t have felt as obligated to tip, either. I’m glad that management recognized this issue and came up with a solution that’s fair for everyone.