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I suffered through 2 years of zero software updates, not even security updates. Google Pay stopped working randomly. I contacted Samsung support who couldn't figure out why on either of these issues. It also kept lighting up on full brightness in the middle of the night due to no reason I could figure out, despite being on do-not-disturb. Never buying a Samsung again.
@kablammy @MargotRobbie I have always had a good experience. I bought a cheap-ish Samsung and it has worked perfectly for the last 3 years. My Samsung before that, I kept for 5 years. One minor irritation is that Samsung includes apps you might not want. I use third mostly party apps. Eg. Chrome browser instead of Samsung browser.
That also happens to me sometimes with my note 10. I think it has something to do with the weekly automatic reboot I have scheduled.