Yeah, that’s the part that doesn’t work. Even if they needed to cram the exposition in between the world-changing call to action and the hero’s refusal, you have to tie them together and give then some stakes: “Before I decide anything, you need to tell me WTF she’s talking about” or the like. But then you need more dialogue and it changes the tone of the scene.

It tracks better to have us drop in on the almost completed exposition conversation/rest and recovery after the sand people attack, before jumping into the next crisis.