Sounds like you’re stuck in a worst practices mindset.

Worst/Pragmatic.
If I get a timeline for a feature request, then everything can be scheduled, tested, whitelisted, delivered at a reasonable time.
That's the rarer event - normally it's more like "the scale head has died and a technician is on the way to replace it" and whilst I modify the program in question to handle this new input, hundreds of staff are standing around and delivery quotas won't be met.
Is my position arrogant? This is the job.

Sign your damn releases and have the whitelisting done by cert.

I'll see if this is possible at the site in question, thank you.